Return Policy
All of our units are non-refundable once they have been installed unless manufacturer defect.
The customer may choose to return unit as long as it was not previously installed, but customer is responsible for return shipping charges.
If any issues arise with the unit, please call 1-800-858-7269 before any work is done to the unit. View warranty disclosures for detailed information.
- If the valve body serial number tag is removed, the unit is assumed to have been installed and is no longer refundable.
- If transmission shows signs of installation wear, it is deemed to have been installed and is no longer refundable.
The customer may choose to return unit as long as it was not previously installed, but customer is responsible for return shipping charges.
If any issues arise with the unit, please call 1-800-858-7269 before any work is done to the unit. View warranty disclosures for detailed information.
Valve Body Warranty
Core Return Refund
Transmission:
What is a qualifying transmission exchange?
In order to receive a core return refund, the unit must be mechanically complete, with no cracks or damage to the case, but does not have to include electrical components because they may need to be reused by customer.
Valve Body:
In order to receive a core return refund, the unit must be assembled and complete with ALL components provided with the re- manufactured unit.
What is a qualifying transmission exchange?
In order to receive a core return refund, the unit must be mechanically complete, with no cracks or damage to the case, but does not have to include electrical components because they may need to be reused by customer.
Valve Body:
In order to receive a core return refund, the unit must be assembled and complete with ALL components provided with the re- manufactured unit.
